Upon successful implementation of COIN Office, your business is assigned a dedicated and
experienced Training and Relationship Manager (TRM) that is a COIN Office expert. Your TRM
works with you to develop your initial business plan, as well as your ongoing training and
development program over the short, medium and long term.
These plans are designed with the aim of meeting the specific needs of your business and
adapting COIN Office to your business processes. Ultimately, your TRM
functions as your business’s guide to ensure COIN Office is used in the most effective and
efficient manner for your business.
